Terms of Service — RMM PANEL

Legal Agreement

Terms of Service

Please read these terms carefully before using RMM PANEL. These terms explain the rules, responsibilities, and conditions that apply when using this panel.

Public page Panel terms

Terms of Service


1. Acceptance of Terms


1.1. By creating an account, adding funds, placing an order, opening a ticket, or using any service on this panel, you agree to follow these Terms of Service.
1.2. These Terms of Service apply to all users, customers, resellers, visitors, and anyone who accesses or uses the panel.
1.3. If you do not agree with these terms, you must stop using the panel and must not place any order.
1.4. You are responsible for reading and understanding these terms before using the panel. Placing an order means you accept these terms whether you have read them or not.
1.5. We may update, edit, remove, or add terms at any time without prior notice. The updated terms will apply once posted on the panel.
1.6. It is your responsibility to check this page regularly before placing new orders or adding funds.
1.7. Continued use of the panel after changes are made means you accept the updated terms.

2. General Use of the Panel


2.1. This panel provides online digital marketing and social media-related services. Services may include followers, likes, views, subscribers, comments, reactions, traffic, engagement, and other similar services depending on availability.
2.2. You agree to use the panel only for lawful purposes and in a way that does not violate any applicable law, regulation, or platform rule.
2.3. You must not use the panel for illegal, harmful, abusive, fraudulent, misleading, hateful, violent, adult, gambling, scam, or prohibited content.
2.4. You must not use the panel to promote content that violates the rules, policies, or community standards of any social media platform.
2.5. You are fully responsible for the links, usernames, pages, posts, videos, accounts, or other information you submit to the panel.
2.6. We are not responsible if your submitted link, page, profile, or content is removed, restricted, blocked, shadowbanned, suspended, or penalized by any third-party platform.
2.7. You must not try to damage, overload, abuse, hack, disrupt, reverse engineer, copy, or interfere with the panel, its server, its system, or its services.
2.8. You must not create multiple accounts for fraud, abuse, spam, dispute avoidance, or any activity that may harm the panel or other users.
2.9. We reserve the right to suspend, limit, or terminate any account that violates these terms or causes risk to the panel.

3. Account Registration and Security


3.1. The administrators of the panel may approve, reject, suspend, or remove any account registration at their discretion.
3.2. You must provide accurate account information when registering or using the panel.
3.3. You are responsible for keeping your login details, password, email, and account access secure.
3.4. Any activity made under your account will be treated as your responsibility.
3.5. You must immediately contact support if you believe your account has been accessed without permission.
3.6. We are not responsible for losses caused by weak passwords, shared login details, unauthorized access, or failure to secure your account.
3.7. You must not sell, rent, transfer, or share your account access without permission from the panel administrators.
3.8. If your account is suspended or terminated due to violation of these terms, remaining balance may be held, limited, or forfeited depending on the case.

4. Services and Availability


4.1. Services are subject to availability and may be added, changed, paused, delayed, disabled, or removed at any time without prior notice.
4.2. Prices, minimum order quantity, maximum order quantity, speed, description, quality, refill period, and service conditions may change at any time.
4.3. New prices and new service rules apply immediately once updated on the panel.
4.4. Service names and descriptions are provided to guide users, but they do not guarantee exact results, exact timing, exact quality, or exact behavior.
4.5. Delivery times shown on the panel are only estimates. They are not guaranteed deadlines.
4.6. A service may start quickly, slowly, or with delays depending on queue volume, supplier status, platform changes, system conditions, and other factors.
4.7. We always try to deliver orders correctly, but we cannot guarantee that every service will work in the same way at all times.
4.8. If a service becomes unavailable after you place an order, the order may be completed, partially completed, cancelled, or handled according to the available system options.
4.9. We reserve the right to replace or adjust the service source or method when needed to fulfill an order, as long as the general purpose of the service remains related to what was ordered.

5. Order Placement Policy


5.1. Before placing an order, you must check all details carefully, including service type, link, username, quantity, price, minimum, maximum, and instructions.
5.2. You must submit the correct link or username in the correct format required by the service.
5.3. Incorrect links, wrong usernames, unavailable pages, private accounts, restricted content, deleted posts, or invalid formats may cause an order to fail, delay, or be completed incorrectly.
5.4. We are not responsible for orders submitted with wrong, incomplete, private, restricted, or inaccessible links.
5.5. All submitted links must be public and accessible during the full processing period of the order.
5.6. If your profile, post, page, video, or channel is private, restricted, deleted, changed, unavailable, or blocked during processing, the order may be marked completed or failed without refund.
5.7. Once an order is submitted, it cannot always be cancelled. Cancellation depends on the service status, supplier status, and system availability.
5.8. If you need to request cancellation, you must open a support ticket. Cancellation is not guaranteed.
5.9. Every order has a unique Order ID. You must provide the Order ID when contacting support about a specific order.
5.10. You must not place duplicate orders for the same link at the same time unless the service description clearly allows it.
5.11. You must not use multiple panels, suppliers, or services for the same link while an order is still processing.
5.12. If you use multiple services at the same time for the same link, tracking may become inaccurate and refund or refill requests may be rejected.
5.13. You should place a new order only after the previous order is completed, cancelled, partially completed, or fully handled.
5.14. The starting count used for an order is based on the count detected or submitted at the time the order starts. Changes outside the panel may affect the final result.
5.15. We guarantee only the quantity ordered from the service when the service is working correctly. We do not guarantee your total account count, total page count, total revenue, sales, ranking, reach, or popularity.

6. Processing, Delays, and Completion


6.1. Order processing may be instant, fast, slow, or delayed depending on the selected service.
6.2. Estimated start time and delivery time are only estimates and may not always be accurate.
6.3. Delays may happen because of high demand, supplier queue, social media updates, platform restrictions, technical issues, wrong links, private accounts, or other reasons outside our control.
6.4. A processing order is not automatically eligible for refund just because it appears delayed.
6.5. If an order is taking longer than expected, you may open a support ticket and we will check it.
6.6. We may ask you to wait while the order is still active in the system or supplier queue.
6.7. An order may be marked completed if the system or supplier confirms delivery, even if your visible count later changes due to platform updates, drops, removals, audits, or count delays.
6.8. Some platforms update counts slowly. Visible numbers may not update immediately even after delivery is completed.
6.9. We are not responsible for drops, removals, count corrections, or account actions made by third-party platforms after completion unless the service includes a valid refill guarantee.

7. Refill and Guarantee Policy


7.1. Refill is available only for services clearly marked with refill support.
7.2. Services without refill support do not include any drop replacement guarantee.
7.3. Refill periods vary by service. You must check the service description before placing an order.
7.4. Refill requests are valid only within the stated refill period of the service.
7.5. Refill is not guaranteed if you changed your username, deleted the link, made the profile private, restricted the content, blocked access, or used another service for the same link.
7.6. Refill is not guaranteed if the drop was caused by platform cleanup, account ban, deleted post, account suspension, policy violation, or any action outside the panel.
7.7. We guarantee only the ordered quantity under the specific service rules, not your total public count.
7.8. For example, if you already have 500 followers and order 1,000 more, the guarantee only applies to the 1,000 ordered through the panel, not the combined total of 1,500.
7.9. If your page, profile, post, video, or account already has a high number of followers, likes, views, or subscribers, refill may be difficult to verify and may be rejected.
7.10. We do not guarantee engagement quality, comments quality, user activity, retention beyond the refill period, sales, income, conversion, reach, ranking, monetization, or organic performance.

8. Funds, Balance, and Payments


8.1. You may add funds to your account using the payment methods available on the panel.
8.2. You must follow the payment instructions shown for the selected payment method.
8.3. You must submit correct payment details, reference number, proof of payment, amount, and other required information when adding balance.
8.4. Payments are subject to admin checking and verification before balance is approved.
8.5. Submitting a payment request does not mean the balance is automatically approved.
8.6. If payment details are incorrect, incomplete, duplicated, fake, unreadable, or cannot be verified, the request may be rejected.
8.7. Once funds are added and approved to your account balance, they are non-refundable and non-reversible.
8.8. Added balance can only be used inside the panel for available services unless the administrators decide otherwise.
8.9. No cash refund, withdrawal, chargeback, reversal, or money-back request will be accepted after funds are added, except when required by applicable law or approved by the administrators.
8.10. You are responsible for adding the correct amount and using the correct payment details.
8.11. If you send payment to the wrong account, wrong number, wrong wallet, wrong bank, or wrong payment method, we are not responsible for the loss.
8.12. Any payment dispute, chargeback, fake receipt, unauthorized payment claim, or fraudulent activity may result in account suspension, balance hold, order hold, or permanent ban.
8.13. We reserve the right to request additional proof of payment or identity verification when needed to protect the panel from fraud.

9. Refund and Cancellation Policy


9.1. Completed orders are not refundable.
9.2. Processing orders are not guaranteed to be refundable.
9.3. Cancelled or partially completed orders may be credited back to your panel balance depending on the service and system response.
9.4. Refunds, when applicable, are normally returned as panel balance and not as cash.
9.5. Refund requests may be rejected if the order issue was caused by user error, wrong link, private account, deleted content, changed username, duplicate order, use of another provider, or violation of these terms.
9.6. We do not refund for dissatisfaction with service speed if the order is still within a reasonable processing period or still active in the system.
9.7. We do not refund for platform drops unless the service includes a valid refill guarantee and the refill request qualifies under the service rules.
9.8. We do not refund for loss of account, suspension, ban, restriction, or penalty from any third-party platform.
9.9. We reserve the right to make the final decision on refund, cancellation, refill, and credit requests.

10. User Responsibilities


10.1. You are responsible for understanding how each service works before placing an order.
10.2. You must read the service description, instructions, minimum quantity, maximum quantity, average time, refill details, and restrictions before ordering.
10.3. You must make sure that your submitted link is correct, public, active, and accessible.
10.4. You must not submit orders for content that is illegal, harmful, hateful, adult, gambling-related, scam-related, violent, misleading, or prohibited by the platform.
10.5. You must not abuse support, submit false claims, threaten staff, use offensive language, or create repeated unnecessary tickets.
10.6. You must cooperate with support when we ask for details such as Order ID, payment reference, screenshots, or other information needed to check your concern.
10.7. You understand that using social media marketing services may carry risks depending on the rules of each platform.
10.8. You accept full responsibility for any result, effect, restriction, or consequence related to your use of the panel.

11. Support Ticket Policy


11.1. Support is available through the panel ticket system or other official contact methods provided by the administrators.
11.2. When opening a ticket, you must provide clear information and the correct Order ID or payment reference if applicable.
11.3. Support response times may vary depending on workload, issue complexity, and admin availability.
11.4. Opening multiple tickets for the same issue may delay support response.
11.5. Abuse, spam, threats, insults, or disrespectful behavior toward support may result in account restrictions or suspension.
11.6. Support can help check issues, but support cannot guarantee cancellation, refund, refill, or approval when the order or payment does not qualify.

12. Privacy Policy


12.1. We collect and store information needed to operate the panel, manage accounts, process orders, verify payments, provide support, and improve services.
12.2. Information may include your username, email address, payment details submitted by you, order details, support messages, IP address, browser data, and activity logs.
12.3. We may share necessary information with third-party service providers only when needed to process orders, verify payments, prevent fraud, or operate the panel.
12.4. We do not sell your personal information to unrelated third parties.
12.5. You are responsible for keeping your own account information private and secure.
12.6. We use reasonable efforts to protect stored information, but no online system can be guaranteed to be fully secure.
12.7. By using the panel, you agree that your information may be processed as needed for panel operations.

13. Promotional Messages


13.1. By creating an account, you agree that we may send you service updates, announcements, promotional messages, offers, and important notices related to the panel.
13.2. You may request to stop receiving promotional messages by using the unsubscribe option if available or by contacting support.
13.3. Important system, account, payment, order, and security notifications may still be sent when necessary.

14. Third-Party Platforms


14.1. The panel is not owned, operated, endorsed, or officially connected with any social media platform unless clearly stated.
14.2. Social media platforms may change their rules, algorithms, limits, visibility, counting systems, or enforcement actions at any time.
14.3. We are not responsible for changes made by third-party platforms that affect orders, delivery, counts, refill, account status, or service quality.
14.4. You must follow the terms and policies of each platform where you use the services.
14.5. If a third-party platform removes delivered results or takes action on your account, we are not responsible unless the selected service includes an applicable refill guarantee.

15. Prohibited Activities


15.1. You must not use the panel for illegal activities, fraud, scams, phishing, impersonation, identity theft, harassment, hate speech, violence, adult content, gambling promotion, or any harmful purpose.
15.2. You must not submit links that contain malware, viruses, harmful redirects, stolen content, fake login pages, or unsafe websites.
15.3. You must not attempt to exploit bugs, bypass limits, manipulate prices, abuse coupons, abuse referrals, or misuse the panel system.
15.4. You must not resell or advertise services in a misleading way that violates these terms or the rules of third-party platforms.
15.5. Any prohibited activity may result in order cancellation, balance hold, account suspension, permanent ban, or other action decided by the administrators.

16. Limitation of Responsibility


16.1. The panel and services are provided as available and as offered, without guarantee of perfect performance, uninterrupted access, exact delivery time, or exact result.
16.2. We are not responsible for direct or indirect losses caused by delays, failed orders, incorrect links, private accounts, account restrictions, platform actions, service interruptions, payment mistakes, or user misunderstanding of these terms.
16.3. We are not responsible for loss of income, sales, followers, reputation, account access, business opportunity, advertising cost, or any other damage related to your use of the panel.
16.4. Your use of the panel is at your own risk.
16.5. Our maximum responsibility, if any, is limited to the amount paid for the specific affected order as panel balance, subject to admin review and these terms.

17. Account Suspension and Termination


17.1. We may suspend, limit, or terminate your account if you violate these terms, abuse the panel, commit fraud, threaten staff, submit prohibited content, or cause risk to the system.
17.2. We may also suspend or limit accounts while investigating suspicious payments, disputes, chargebacks, duplicate accounts, or abnormal activity.
17.3. If your account is terminated because of a serious violation, your orders may be cancelled and your balance may be held or forfeited depending on the situation.
17.4. We may refuse future service to any user who has violated these terms.

18. Changes to Terms, Services, and Prices


18.1. We may change these Terms of Service, prices, service descriptions, service availability, order rules, payment methods, and panel features at any time.
18.2. Changes may happen without prior notice.
18.3. Updated terms, prices, and rules apply immediately after they are posted or updated on the panel.
18.4. You must review the latest terms and service details before adding funds or placing any order.

19. Final Agreement


19.1. These Terms of Service form the full agreement between you and the panel regarding your use of the services.
19.2. If any part of these terms is found invalid or unenforceable, the remaining parts will still continue to apply.
19.3. Failure to enforce any part of these terms does not mean we waive our right to enforce it later.
19.4. By using the panel, adding funds, or placing an order, you confirm that you understand and agree to all terms stated above.